Finding old readings in the app
Your readings are securely backed up (unless you did not sync them or you deleted them yourself). The following steps will help you find and view older readings within the Elite HRV app.
Step 1 – Make sure you sign in with the same email address each time.
You may have signed in with Facebook, Google or via email in the past. Visit the Settings screen within the Elite HRV app to check which email address you have used to sign in.
Step 2 – Navigate to Recent Entries
On the “Data” screen within the app, scroll to the bottom where the “Recent Entries” card is.
Step 3 – Tap “See more >”
Step 4 – Check that there are no data filters applied
Your entries list may be filtered. Find the filter menu in the top right corner and, if present, remove any filters.
If you do not have any recent entries, you can navigate to the "Trends" screen where you can choose to view older trends:
Additionally, you can view the Log for older entries:
If you are using the correct email address, and you still can’t find your old readings. Please reach out to us at firstname.lastname@example.org, and we will be glad to help.