Bugs, Features and Fixes We are Working on

The following is a list of features and bugs/errors we are actively working on:

Elite HRV App:

  • App responsiveness issue for iOS users - please disable Elite HRV permissions from your Apple Health app, and restart your phone. The Elite HRV app should work normally after this. Please also ensure that you are on the latest Elite HRV version, 5.5.2. Please reach out to us directly at support@elitehrv.com if you are not able to use the app after this process. 
  • Biofeedback readings - results show % change in wrong direction 
  • Some Android users are experiencing a "Network Error" issue when they try to log in. This issue primarily impacts older Android devices running Android 7 or previous OS versions. If you have an alternate device running Android 8 or above that you can use for readings for the time being, please use that for the next couple of weeks, and reach out to us at support@elitehrv.com to let us know that you are experiencing this issue - in the near future, we will reach back out and ask you to update to the latest app version.

If you experience any of these, the best option is to ensure your phone is set to "auto-update" your apps. That way, the above enhancements immediately apply to your Elite HRV app! You can always check the Apple App Store or Google Play Store for updates if you are not sure that you're on the latest version. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us