Annual Subscription Cancellation & Refund Policy

With any monthly subscription, we will refund 1 month's fee, no questions asked. 

Annual subscriptions operate on a credit system, which makes it difficult to issue partial refunds once credits have been used. However, if you cancel within the first 30 days of activating your annual subscription, we will refund the full amount.

When we perform a subscription refund, the subscription is canceled immediately.

After 30 days, you may still cancel your subscription at any time using the instructions linked below. While a refund will not be issued after that period, your remaining credit balance will stay on your account and can be used if you choose to re-activate in the future.

If you wish to cancel a subscription so you are not billed the next month but still want to use the Dashboard through the rest of the current billing cycle, please see these articles on how to cancel:

Cancel Personal Pro Dashboard Subscription

Cancel Team Dashboard Subscription

If you have any questions or need help, please contact us at support@elitehrv.com.